尊敬的速卖通卖家： 

　　您是否还在为英语不好而苦恼？您是不是在纠结为什么自己的店铺信誉没有升高？这里给您一些模版信，您可以在交易过程中主动引导买家确认收货及留好评。 

1、模版一：刚发货后，提醒买家注意收货及收货后留好评（如果使用的挂号运输方式，如EMS或者DHL等）

Dear Valued Customer, 

We are happy to inform you that your purchase hasbeen dispatched! The typical time of arrival is between 7 and 10 days. If youritem does not arrive within 10 days, please let us know. 

After your item has arrived, why not take amoment to leave positive feedback about our products and service? It only takes a moment, and it’s a great way to help others make purchases like yours! 

Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress! 

Yours sincerely, 

Seller Name  

B.如果使用的是挂号大小包 

Dear Valued Customer, 

We are happy to inform you that your purchase hasbeen dispatched! The typical time of arrival is between 14 and 39 days. If youritem does not arrive within 39 days, please let us know. 

After your item has arrived, why not take amoment to leave positive feedback about our products and service? It only takesa moment, and it’s a great way to help others make purchases like yours! 

Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress! 

Yours sincerely, 

Seller Name 

2、模板二：若物流已妥投或者已经到达目的国，可提醒买家确认收货及留评 

Dear Valued Customer, 

Thank you for shopping on our store - we hopeyou are enjoying your purchase! 

Your shopping experience is very important to usand our business. We would like to invite you to leave positive feedback on ourproducts and service. It only takes a moment, and it’s a great way to helpothers make purchases like yours! 

If you are unsatisfied with any aspect of ourservice, please contact us first so we can try to resolve your problem. 

Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress! 

Yours sincerely, 

Seller Name 

3、模板三：已经确认收货后，提醒买家及时留评 

Dear Valued Customer, 

Thank you for shopping on our store - we hopeyou are enjoying your purchase! 

Your shopping experience is very important tous and our business. We would like to invite you to leave positive feedback onour products and service. It only takes a moment, and it’s a great way to helpothers make purchases like yours! 

If you are unsatisfied with any aspect of ourservice, please contact us first so we can try to resolve your problem. 

Thank you for your custom, and we look forwardto providing you with the best buying experience again on AliExpress! 

Yours sincerely, 

Seller Name 

4、模板四：收到评价后

A：如果收到好评，一定要对买家进行答谢，有助于买家再次转化： 

Dear Valued Customer, 

Thank you for your recent positive feedback! 

Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers! 

You can check out more great products from ourstore: www.storename.aliexpress.com 

We hope we’ll see you again on our store soon. 

Yours sincerely, 

Seller Name 

B：如果收到中差评，则一定要让买家说出不满意的地方及时弥补，并且可以引导买家修改评价： 

Dear Valued Customer, 

We are sorry to see that you left negative or neutralfeedback relating to your recent purchase experience from our store. 

Please contact us at any time so we can findout why you were unhappy and resolve your problems. We hope then you can reviseyour feedback into a positive feedback for us! 

Yours sincerely, 

Seller Name.

　　如果以上几点您都做到了，恭喜您，您的店铺信誉和好评率马上就会提升咯！

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